Refund policy
Return Window
We accept returns initiated within 14 days of delivery. To initiate a return, please contact us within that window.
Item Condition Requirements
All returned items must be:
- Unworn and unwashed
- Free of deodorant, makeup, or any other stains
- Tags attached
- In original packaging
Items that do not meet these conditions will not be accepted and will be returned to you.
Refund Method
All approved returns are issued as store credit only. No cash or card refunds are available.
Return & Exchange Shipping
Customers are responsible for all return and exchange shipping costs. We recommend using a trackable shipping method — La Te Da is not responsible for lost return packages.
Final Sale Items
All sale and discounted items are final sale and are not eligible for return or exchange.
Non-Returnable Items
The following items cannot be returned under any circumstances:
- Beauty products
- Jewelry
Questions?
If you have any questions about your return, please contact us before shipping anything back. We're happy to help!